Privacy Policy

Last updated: January 1st, 2026

Firbalex Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Who We Are

Company name: Firbalex Limited
Website: firbalex.com
Contact email: [email protected]

Firbalex Limited publishes children’s books and develops mobile applications, including the Oz Otter the Cub Photographer book series and the Mom and Pop Taxi Fare App.

2. Information We Collect

We may collect the following types of information:

a) Information you provide to us

  • Your name and email address if you contact us via email or a contact form
  • Any information you choose to include in your message

b) Automatically collected information

When you visit our website, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Referring website addresses

3. How We Use Your Information

We use your information to:

  • Respond to enquiries or messages you send us
  • Improve our website and user experience
  • Monitor website performance and security
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Consent – where you have given clear permission
  • Legitimate interests – to operate and improve our website
  • Legal obligation – where required by law

5. Sharing Your Data

We may share limited data with trusted third-party service providers, such as:

  • Website hosting providers
  • Analytics services (e.g. Google Analytics, if enabled)

All third parties are required to respect your data and process it lawfully.

6. Data Retention

We only keep personal data for as long as necessary:

  • Enquiry emails are retained for up to 12 months
  • Analytics data is retained according to the provider’s retention settings

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, please contact us using the details above.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. Third-Party Links

Our website may contain links to third-party websites (such as Amazon or Google Play). We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.